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Full-Service Web & Software Agency ยท Klamath Falls and Redding

Automation that takes the repetitive work off your desk

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Where the time actually goes

Many businesses and offices lose hours a week to the same handful of tasks: re-typing the same details into two systems, chasing a confirmation, building the same report every Monday. None of it is hard, and all of it has to happen.

Automation takes those tasks off the list so the people doing them can spend the time on work that needs a person. The audit below is how we find which ones are worth it.

What you get

The audit, when the tasks need finding. We watch how the work actually gets done and come back with a written list: what is worth automating, what is not, and roughly the hours each one gives back. If nothing on that list is worth the money, the list says so.

Built for your setup, not a template. Your forms, your wording, your order of operations. An automation that needs you to change how you work has moved the problem, not solved it.

Connected to what you already use. Google Workspace, Microsoft 365, your booking tool, your point of sale, your accounting. We do the technical setup.

Training, then written notes. Your people get shown how it works and what to do when it stops. Written down, so a new hire can pick it up.

What people usually automate first

The same thing typed twice. An order that arrives by phone and has to be entered again into the register, the calendar, and the spreadsheet.

The follow-up nobody gets to. Confirmations, reminders the day before, the quote that never got chased.

Monday morning’s report. The same numbers pulled from the same three places and pasted into the same sheet, every week, forever.

The inbox. Sorting what needs you from what needs a stock answer, and drafting the stock answers.

Who this is for

Owners doing the admin at night. The invoicing, the scheduling, the reordering — after closing, because there was no time during the day.

Anyone paying a person to retype things. If a job description is mostly moving data between two screens, that is the job to hand over.

Businesses losing work to slow replies. Missed follow-ups and forgotten appointments cost real money and never show up on any report.

Teams where one person is the system. When they are on vacation, the process stops. That is worth fixing whether or not you automate anything else.

Our process

  1. Watch the work happen the way it happens now, and write down where the hours go.
  2. Pick the ones worth doing, cheapest and most hours back first, and say what each one will cost.
  3. Build it, connect it to what you already run, and test it against real days rather than a demo.
  4. Hand it over with training and written notes; keeping it watched against the hours the list said it would give back is part of the monthly engagement.

Before you build anything

Plenty of businesses do not need custom automation. Sometimes the answer is a setting you already pay for, switched on. The audit tells you which one you are, and its written list is yours to act on, with the team or on your own.

What it costs

One automation, built, connected and handed over, starts at a third share ($2,000) of the $6,000 monthly engagement; its share is fixed in writing before work starts. When the tasks worth automating need finding first, the audit is a third share ($2,000): the work watched where it happens, and a written list of what to automate, what to leave, roughly the hours each one gives back and the share each would take.

Includes: the automation built for your setup, integration with what you already use, and team training with written notes.

Keeping it running: at handover the automation runs in your own accounts, with written notes for your team. Keeping automations watched and current is part of the monthly engagement ($6,000 a month), where changes go on the month’s written work list; outside it, a change after handover is a one-time job from a third share ($2,000).

For businesses and organizations in Klamath Falls, Medford, Redding, and the towns in between.

Tell us the job, when it is needed and which example on this page it comes closest to. Sean answers every serious inquiry, one that says those three things, and the answer leads to a written scope and fee.

Call (530) 638-3238 or email hello@seandinwiddie.com.


Copyright Sean Paul Payne Dinwiddie
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